This can’t be undone. Deleting your account removes it and everything synced to it. If you want a copy of your records, export your transactions to CSV from Settings first.
Delete in the mobile app
- Open Cash Book Pro and make sure you are signed in.
- Go to the Settings tab.
- Tap Delete Account.
- Type DELETE to confirm, then tap Delete Account.
Delete on the web
- Sign in at cashbook.jazital.com.
- Open Account. On a phone-sized screen, open Settings.
- Choose Delete account.
- Type DELETE to confirm.
If you can’t sign in
Send this form using the email address on your account. We will confirm the request by email from hello@jazital.com, then delete the account within 30 days.
You can also email hello@jazital.com with the subject “Cash Book Pro account deletion request”.
What is deleted
- Your account: name, email address and password
- Every transaction, including amounts, currencies, descriptions and notes
- Budgets and sub-budgets, categories, cash books and settings
- Your list of signed-in devices, which signs out every device
- The synced copy of your data on the phone you delete from
Your data is removed from our database as soon as you confirm, and from the rest of our systems ordinarily within 30 days.
What is kept
- Purchase records. If you bought Pro, Google Play, the Apple App Store, RevenueCat and our web checkout keep the purchase record they need for tax and accounting.
- Your subscription. Deleting your account does not cancel a subscription. Cancel it in Google Play, the App Store or your web receipt first.
- Data only on a device. Entries made without an account stay on that device until you clear the app’s data or uninstall it.
Questions? Email hello@jazital.com. For how we handle your data, see the Cash Book Pro Privacy Policy.